I help companies and organizations improve their service, business operations, management practices, and processes. Whether this is done as a full time employee, a contractor or an outside consultant doesn't matter. It is a task that I eagerly attack with vigor and dedication.
I've had an impact on companies such as 3M, Western Milling, Rhythms NetConnections, and MGM Mirage as well as many smaller organizations, both formally and informally.
If you're looking for a consultant that will work to ensure that your business leverages its strengths and minimizes its weaknesses, I will be glad to speak with you.
Some of the books that I have suggested to past companies include:
