You.
That’s the premise that the writer of Purpose Built has in one of his blog posts.
There’s a line in the post that strikes completely true. It has held true at the majority of the companies that I have worked for, interviewed at, consulted with, and talked to over the phone.
“I don’t engage with [...]
Who Owns The Customer Experience?
April 29th, 2010 · No Comments
Tags: Customer Service · SelfImprovement