Management, Human Resources, and Life in a Customer Focused World

Musings by Philippe Mesritz

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Focusing Human Resources on Customers

May 28th, 2009 · No Comments

Human Resources is one of the areas that is a challenge.  The definition of Human Resources tends to be one that is nebulous because each company uses it differently. In some companies, HR is simply the people that handle internal complaints and concerns including hiring, firing, harassment, etc. In others, HR’s role is expanded to [...]

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Tags: Customer Service · Human Resources · Management