Service Untitled wrote a post about the “Difference in Roles” in a service organization. His three definitions are Support, Account Management, and Consulting. I think that he’s missed his naming/definitions a little bit, but let’s play along for the moment.
Support is the least involved and consulting is the most involved, with account management in the middle.
Based on [...]
Defining Roles
February 28th, 2009 · No Comments
Tags: Management