Management, Human Resources, and Life in a Customer Focused World

I’m sure all of us have either asked or been asked this question — or both. It is a default question, a very boring question in an interview that tends to be responded to in a very cookie cutter fashion. How to answer them in a standard way can be found here, here, [...]

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A little customer service goes a long way « Palmetto PR Divas
To the technician in the blog post above, it meant nothing. The person was simply an object to be worked on, as though he were in a factory and the child was nothing but a generic “widget”. There’s a difference — if you’re in [...]

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